Get insights quickly in one single platform
Manage your brand‘s online reputation, get insights and detect new sales opportunities.
Data Source
We make social media listening effortless by seamlessly integrating with the world's most popular social networks, review sites, and news sources.
Sentiment Analysis
Enables to capture target audience sentiments quickly and accurately to increase efficiency, improve your customer experience, and gain an advantage over your competition. Ability to analyse informal expressions of sentiments, such as abbreviations, slang and misspellings.
Compare Historical And Current Data
To keep your reputation, products, and services moving in the right way, make sure critical business decisions are based on historical and current data.
Sentiment Analysis Dashboard
The intuitive, beautifully simple design makes easy for anyone to understand. Discover trends about your brand and overall sentiment from different social media on the cloud. All insights gathered will be presented through simple charts and graphs, and colour-coded sentiment scores.
General sentiment overview
Sentiments by topics
Sentiments across timeline
Sentiments by data source
Topics association network graph
Top 10 positive keywords
Top 10 negative keywords
Comments with highlighted keywords
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Track Competitors and Industry Trends
We help to track online mentions of your competitors and compare your performance against theirs with Competitive Analysis.
Evaluate Overall Public Perception of Your Brand
Instead of focusing solely on quantitative data (likes or number of comments), our sentiment analysis lets you receive all positive, negative and neutral mentions and group them by topics.
Get Insights on Product
We help to tap into exactly what you need after the new feature or new product is launched, for you to understand the feedback from the cloud.
Monitor Marketing Efforts
We provide analysis of reactions that we collected from social media, and provide the sentiment scores to tell you how the campaign performs.
Sentiment Analysis
Real World Use Cases
E-Commerce
Retails
PR & Advertising
Healthcare
Market Researchers
Hospitality
Call Centre
Banking & Finance
Government
The Benefits of Sentiment Analysis for E-commerce
Improve customer experience
Gain a competitive advantage
Predict the future
Open new markets
Build a better brand
Support shopper research
Better Customer Interactions
